Mel Wear Online Privacy
Policy
Mel Wear is committed to respecting the privacy and security of your
personal information. The following U.S. online privacy policy, updated
in February 2008, describes the information we collect and how we use
it. By using this website, you consent to our privacy policy.
For questions or concerns, please email us at:
Info@iknowmel.com
Collecting
Information
Using
Information
Sharing
Information
Protecting
Your Information
Cookies
and Pixel Tags
Unsubscribing,
Removing or Modifying Your Information
Children's
Privacy
Collecting Information
Like many websites, we gather information about how visitors use our website.
In general, you can visit many of our web pages without telling us who
you are or revealing any personal information about yourself. We may track
your visit for trends and statistics, but you will remain anonymous unless
you tell us who you are. Once you choose to give us your personal information,
you are not anonymous to us. For more information, see "Cookies and
Pixel Tags" section below.
We request information from you (which may include name, address, telephone
number, email address, gender and when necessary, credit card information)
when you:
Register
Purchase
Request to receive communications
Participate in a promotion or other website feature
In order to better understand your preferences and better serve you, we
may combine information you give us online with other information from
Mel Wear sources, transactions and communications. This may include data
from Mel Wear stores, direct mail, events, or online marketing. We may
also combine that information with data that is publicly available and
data that we receive from other reputable sources. This data may include
postal address updates and demographic data. We collect information about
gift recipients to fulfill the gift purchase, respond to customer service
inquiries and for analysis purposes only. All data combined and stored
with online data is protected by this privacy policy.
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Using Information
We may use the information we collect to:
Customize and/or personalize your communications and shopping experience
Better respond to your customer service inquiries
Communicate with you about your purchase, account information, or customer
service needs
Communicate with you about our products and events, and for other promotional
purposes
Improve our business
Administer contests, promotions, surveys or other website features
If you have purchased a product from Mel Wear and have not previously
registered on the website, we will automatically add you to our direct
mail (including catalog) list.
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Sharing Information
For the purpose of operating our business, we may transfer information
between Mel Wear and our preferred service providers who use that information
only to conduct Mel Wear business. For example, they may handle Mel Wear's credit card processing, shipping, data management, email distribution,
market research, information analysis, and promotions management. We may
also share your information to administer a website feature (e.g., music
download or race registration) and in that case will notify you before
you give us your information. We provide our preferred service providers
with the information they need to perform their services and work with
them to respect and protect your information.
From time to time we might establish a business relationship with carefully
selected persons or companies whom we believe trustworthy. These are known
as our Select Partners. In such cases we might share and cross-reference
information, including personally identifiable information about you that
will enable such persons or entities to contact you regarding products
and services that may be of interest to you.
We may provide your information to Mel Wear Sportwear Inc. wholly-owned
companies and affiliates, which may be outside the U.S. We may provide
information to other companies for purposes such as reporting and marketing.
On rare occasions, we may disclose specific information upon governmental
request, in response to a court order, when required by law, to enforce
our website policies, or to protect our or others' rights, property, or
safety. We may also share information with companies assisting in fraud
protection or investigation. We do not provide information to these agencies
or companies for marketing or commercial purposes.
Protecting Your Information
We use a variety of security measures, including sophisticated encryption
and authentication tools to maintain the safety of your personal information.
Your personal information is contained behind secure networks and is only
accessible to a limited number of persons who have special access rights
to such systems, and are required to keep the information confidential.
When you place orders or access your personal information, we offer the
use of a secure server. All credit card information you supply is transmitted
via Secure Socket Layer (SSL) technology and then encrypted into our databases
to be accessed only as stated above. Regardless of these efforts, no data
transmission over the Internet can be guaranteed to be 100% secure.
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Cookies and Pixel Tags
A cookie is a small removable data file that is stored by your web browser
on your computer. Cookies allow you to place an order on our website and
allow us to enhance and personalize your online browsing and shopping
experience.
For example, we use cookies to:
Remember the items in your Shopping Cart
Recognize you when you return to our website
Enable you to use Express Checkout
Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being
sent or you can choose to turn off all cookies. You do this through your
browser (like Netscape Navigator or Internet Explorer) settings. Each
browser is a little different, so look at your browser Help menu to learn
the correct way to modify your cookie settings. If you turn cookies off,
you won't have access to many features that make your site experience
more efficient and some of our services will not function properly. However,
you can still place orders through our contact page click
here
We also use pixel tags - tiny graphic images - to help us analyze your
online behavior. Pixel tags also allow us to send you email in a format
you can read and let us know when you have opened an email message from
us.
We may use pixel tags to collect information about your visit, including
the pages you view, the links you click and other actions taken in connection
with our sites and services. We also collect certain standard information
that your browser sends to every website you visit, such as your IP address,
browser type and language, access times and referring Web site addresses.
We also work with other companies who use tracking technologies to serve
ads on our behalf across the Internet. These companies may collect non-personally
identifiable information about your visits to our website and your interaction
with our communications, including advertising.
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Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you
prefer not to receive information from Mel Wear or would like to update
or change your personal information or preferences, follow the instructions
below.
Registration Information, Email and Other Subscriptions
To modify or delete entirely the information you have provided during
registration, please copyright and update your profile.
To unsubscribe from an email, please follow the instructions in any email
you receive. You can also send a request. Be sure to include your first
and last name and account email address in the "message" box.
Direct Mail
If you would like your name and address removed from Mel Wear's direct
mailing list or if you would like to update your mailing information,
you can email us a request. Be sure to include your first and last name
and mailing address in the "message" box.
Communications in Progress/Sales and Service Information
Please note, if you have unsubscribed from any Mel Wear communications,
due to production schedules, you may receive communications already in
production. Also, if you request your registration information be deleted
or if you unsubscribe from communications, we may maintain information
about sales transactions or service inquiries for future service and record
keeping purposes.
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Children's Privacy
We do not knowingly collect personal information from children under 13.
Policy Changes
We may change our privacy policy from time to time. We encourage you to
refer to this policy on an ongoing basis so that you understand our current
privacy policy. This policy was last modified on February 23, 2008.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please
send us any and all feedback pertaining to privacy, or any other issue.
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